Cancelation, Return and Refund Policy
Extensions: Our stylists are trained to handle extensions with care. However, we are not responsible for damaged or loose extensions as a result of a Grant and Dunne Styling Bar service. While we happily service clients with extensions, Grant and Dunne Styling Bar is not responsible for extensions that come loose or are damaged during the wash or blow-dry. To accommodate for the extra time needed to style clip-in extensions, Grant and Dunne Styling Bar will charge an extra $15 for this service.
Returns: With proof of purchase, Grant and Dunne Styling Bar accepts returns of products purchased at Grant and Dunne Styling Bar for a full refund within 30 days of original purchase.
Please note that Grant and Dunne Styling Bar gift cards or gift certificates may not be returned and should be treated like cash. They cannot be replaced if lost or stolen, but they never expire. They cannot be redeemed for cash unless required by law.
Membership Cancellation: Memberships can be canceled after three months of initiation, without penalty. Memberships must be canceled by filling out the membership cancellation form on our website or via email at cancelmembership@grantanddunnestyling.com. To cancel your membership via email, please send your name, phone number, email, and the date you’d like to cancel to cancelmembership@grantanddunnestyling.com. Upon cancellation of membership, any unused blowouts expire 6 months after the date of membership cancellation.
Unused blowouts “rollover” month to month and will expire two years if not used. Upon cancellation of membership, any unused blowouts expire 6 months after the date of membership cancellation. Unused blowouts and discounts have no cash value. Member is not entitled to redeem unused blowouts or discounts for cash or store credit and Member is not entitled to a refund for any unused blowouts or discounts at any time during membership or upon cancelation.
The membership fees will recur monthly until canceled by the member. Each Member agrees and understands that the Member’s credit card will automatically be charged the applicable monthly fee. It is each Member’s responsibility to keep Grant and Dunne Styling Bar informed of accurate billing information.